Privacy Policy
Introduction
Kayes & Co (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.kayes-co.com) or interact with our services.
Information We Collect
We may collect the following types of information:
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Contact Information: Name, phone number, email address, company name, when you submit a quote request or contact form.
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Freight Information: Origin, destination, and shipment details provided for service quotes.
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Technical Information: IP address, browser type, and usage data for website performance (collected via cookies or analytics tools).
How We Use Information
We use collected information to:
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Provide freight quotes and carrier services.
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Respond to inquiries and customer support requests.
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Improve website functionality and user experience.
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Maintain compliance with legal, insurance, and regulatory requirements.
Information Sharing
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We do not sell or rent your personal information.
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Information may be shared with trusted third parties only when necessary (e.g., insurance providers, regulatory authorities, or dispatching partner TruLoads under our joint venture framework).
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Data may be disclosed if required by law or legal process.
Cookies
Our website may use cookies and analytics to improve user experience. You may disable cookies in your browser settings, but this may affect site functionality.
Data Security
We maintain reasonable safeguards to protect collected data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@kayes-co.com.
Contact
For questions about this Privacy Policy:
262-724-6414
Effective Date: January 2025
Terms of Service
Introduction
By accessing or using the Kayes & Co website (www.kayes-co.com), you agree to these Terms of Service (“Terms”). If you do not agree, please discontinue use immediately.
Use of Website
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This site is provided for informational and business purposes only.
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Content on this site does not constitute a binding freight contract; all freight services are subject to written agreements, rate confirmations, and bills of lading.
No Guarantee of Service
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Quotes submitted through the website are estimates only.
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Final rates and availability are confirmed in writing by Kayes & Co, under carrier authority, and may involve dispatching support via TruLoads under our joint venture.
Intellectual Property
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All content, logos, graphics, and materials on this website are property of Kayes & Co unless otherwise noted.
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Unauthorized reproduction, distribution, or modification is prohibited.
Limitation of Liability
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Kayes & Co is not liable for damages arising from use of this website.
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Freight liability is governed by applicable federal transportation law, bills of lading, and written agreements with clients.
Third-Party Links
This site may contain links to third-party sites. We are not responsible for the content, policies, or practices of external websites.
Changes to Terms
We may update these Terms periodically. Updates will be posted here with a new effective date. Continued use of this website constitutes acceptance of revised Terms.
Contact
For questions regarding these Terms:
262-724-6414
Effective Date: January 2025